Privacy Policy

Last Updated: October 3, 2025

Welcome — Dipangola ("we", "us", "our") is committed to protecting the privacy of visitors to dipangola.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have when we collect personal data via our lead generation forms and the website.

1. Information We Collect

• Contact details: name, email address, phone number (when you submit a lead form).
• Communications: messages, notes, and other content you provide in form fields.
• Technical data: IP address, device type, browser, operating system, referrer, and performance/usage data (via cookies and analytics).
• Marketing data: tracking identifiers from ad platforms (e.g., conversion IDs) and pixels used to measure ad performance.

2. How We Use Your Information

We use personal data to:

• Respond to and follow up on your inquiry or request.
• Provide the services you request and to manage our relationship with you.
• Send transactional or marketing messages (only if you’ve consented where required).
• Improve our site, advertising campaigns, and lead qualification processes.
• Detect and prevent fraud or abuse.

3. Legal Bases for Processing (where applicable)

If you are in jurisdictions with data protection laws (for example the EU), we rely on the following legal bases:

• Consent — where you opt in to marketing communications.
• Contractual necessity — to provide services you requested.
• Legitimate interests — to operate, secure, and improve our website and marketing activities.

4. Sharing & Third Parties

We do not sell your personal data. We may share information with:

• Service providers that help operate our website, run ads, process leads, host data, or send emails (e.g., CRMs, email platforms, analytics providers).
• Advertising platforms (for conversion tracking and ad optimisation) such as Google, Meta, or similar partners when you interact with our ads.
• Legal or regulatory authorities when required by law or to protect our rights.

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to operate the site and measure advertising. These may include:

• Essential cookies required for the website to function.
• Analytics cookies to understand site usage (e.g., Google Analytics).
• Advertising cookies to measure ad performance and re‑targeting.

If you need to manage cookie preferences, please use your browser settings or any cookie banner presented on the site.

6. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. For leads, typical retention is up to 3 years unless you request deletion sooner.

7. Your Rights

You may have the right to access, correct, update, or delete your personal data, object to processing, or request data portability depending on your jurisdiction. To exercise these rights, contact us as shown below.

8. Security

We implement reasonable security measures to protect personal data. However, no internet transmission is completely secure — if you believe your interaction with us is not secure, please contact us immediately.

9. Children

Our services are not directed to children under 13 and we do not knowingly collect personal data from children.

10. International Transfers

Data may be processed or stored in countries other than your own. When transfers occur, we take appropriate steps to ensure an adequate level of protection in accordance with applicable law.

11. How to Contact Us

If you have questions, want to exercise your rights, or request deletion, email us at invest@dipangola.com.